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Real Examples - Cost of Refurbishment Recharges

These photos were taken by a lease company of damage that incured end-of-lease charges.
These photos were sent along with the bill to a fleet customer who then passed them on to
us to see if we could help avoid them in future. The prices are what the lease holder was
charged (prices 2005).

Stone chips that are down to bare metal 01. Stone chips £45 +vat
A scratch on the front wheel arch being measured to see if it falls within what is allowed. 02. Scratch £85+vat
A scratch which is so deep, it has dented the panel 03. Dent & Scratch £85+vat
A dent on a panel, whatever caused the dent also scratched the paintwork 04. Dent & Scratch £85+vat
Several scratches and dents. 05. Dent & Scratch £85+vat
A cigarette burn in a seat. It's a common problem and although small carries quite a hefty recharge. 06. Small Cigarette Burn £45+vat
A picture showing the position of the cigarette burn 07. Small Cigarette Burn £45+vat
A dent in a door, there is also paint-transfer from the vehicle which caused the damage. 08. Dent £175+vat
A dent in a car door, this is only £50 to repair. 09. Dent £175+vat
A Dent like this is far cheaper to have removed. Removal would cost £50, removal of the red paint transfer would be free. 10. Dent £175+vat
Another recharge which could have been avoided with paintless dent removal 11. Dent £175+vat
Using paintless dent repair would have saved £146.87 on this recharge 12. Dent £175+vat
Windscreen chip 13. Windscreen Chip £45+vat
A keyscratch which is through to the bare metal. This can lead to rust and will be charged. 14. Keyscratch £85+vat
15. Scuff £85+vat
16. Scuff £85+vat
17. Dent Scratch £175+vat
A chipped door edge - this is easy to avoid and far cheaper to repair. 18. chipped door edge £175+vat
The scratch on this car can be repaired avoiding the refurbishment charges, but depending on the position and type of repair, it can be cheaper to accept the recharge. 19. Scratch £85+vat
Paint damage caused by a chemical reaction to fallout. Probably tree sap. 20. Paint Damage £200+vat
Damaged caused by birdlime. 21. Paint Damage £200+vat
Bird lime is highly corrosive and will damage paintwork - you will be charged if the paintwork is broken exposing bare metal. 22. Paint Damage £200+vat
More damage caused by contamination. 23. Paint Damage £200+vat
This scratch extends across two doors. 24. Scratch £310+vat
The scratch is through to bare metal. 25. Scratch £310+vat
This customer was charged for damage to both doors. 26. Scratch £310+vat
Scratches of unknown origin. 27. Scratch £175+vat
 

If you have damage similar to that shown on this page and you are wondering if and how it can be repaired, and how much it will cost, upload a photo to Ask the Experts and we'll advise you - no obligation.

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