Modern Car Restoration  Pre-Sales Preparation  Lease Return Preparation  Paint Sealant Protection  Accident Clean-Up  Car Valeting Articles
 Car Valeting UK
      Paintless dent removal
Contact Us
   
 

 

Fleet Services
contact menu one

 

 
Angry lease car driver"Damage? What Damage?"

If your drivers are asked to look over their own vehicles, they won't want to find any damage, so invariably they won't. It's like asking a child to find their pyjamas at bedtime - they won't be looking very hard. Even if they do, how are they supposed to check a car when they are not trained in inspections, don't know where to look or what to look for. Even if they do find areas of damage, chances are they will give themselves the benifit-of-doubt, and decide it is fair when it may not be. After all, much of the damage they are likely to find will look fairly slight and be a common sight on cars of that age. They may even be blind to damage they feel isn't their fault.

Little wonder your drivers get angry. They think they are in the clear until you pass the bill on to them, unfortunately this often means they are getting angry at you!

Our lease return service ensures that cars are properly checked and that your drivers know about damage before your lease company does, giving them plenty of time to address it using the most cost effective method.

The secret to our system is in the proper detailed cleaning of the car.

This car has just been through an automated car wash
Click on thumbnail pictures to enlarge

We clean the outside of the car properly, including the sills, valances and areas that my not have even been cleaned for 3 years. An ordanary car wash never gets to these bits. These are often the very same areas which incur damage. Just because you don't see them, doesn't mean that a lease return inseptor will also miss them, they know all the places that tend to get scuffed and dented, just the same as a traffic warden knows all the side turnings where people think they can get away with parking on a double yellow line.
We detail all damage on the report and show the driver the excess wear and tear. We then give them the option to do the work themselves, get it done by another company, or let us do the work. All this is done in good time before the return date allowing drivers to make insurance claims or have work carried out under warranty.

So how do you go about taking advantage our service?

You could just send one of your drivers here to try us out, in which case you may want to point them to our 6 Step Guide which will guide them through the process.

Or maybe you want to bring the car yourself?

If you would like to know more about our range of fleet service, please contact us. We would be happy to come and see you.


New Again (formerly Clean Image)
Unit 1, Court Industrial Estate,
Navigation Road,
Chelmsford,
Essex,
CM2 6ND

 

Telephone: +44 (0)1245 350035

Facsimile:    +44 (0)1245 26 56 26

collection, delivery, courtesy and hire car options. Car transporters for anywhere in the UK.

Occupational Training
Wondering what your driver will do while their car is with us?
First Aid Training- Driver Training
in chelmsford

Please note that questions about products and services are welcome, but we can only take
e-mail bookings from existing customers. To book an appointment, please phone.
We try to give full and comprehensive answers to all questions, but it is time consuming - for this reason it can take a couple of days for us to get back to you, please be patient, we answer e-mails in order and clear them at the end of every week.

 
 

Click here to
view directions
from

google-local

multimap.com

 

SAT-NAV
CM2 6ND
Lat: 51:43:58N
(51.7329)
Lon: 0:28:54E
(0.4817)

If you have
SAT-NAV
Click Here!

click here to go to multimap.com
Too far to travel?
Click here to find out why
we think its worth going the extra mile!

 

Ask the Experts, You can even upload your photos!
 We are always happy to help, so please ask us your questions... [more]
Any questions sent to us are posted in the Q&A area of our site so that they can help other people... We do strip out any personal information. But if you don't want your enquiry made public, just mark it 'confidential'. Once we have answered your question, we will email you.

If you don't have a photo don't worry, you can still send us your question, just be aware that we may not be able to give you a good answer if we can't see what we are being asked about. You can also send us your photos and questions even if you have no intention of using our services. We don't mind at all!

Photo Tips - Try to get one good close up of any damaged area, and then one shot which clearly shows the location... try and get in the nearest 'landmark' like a wheel arch or headlamp. When taking photos of dents, try taking them from a distance and zooming in. Use the reflection of a wall or fence to help show the dents. If your camera has problem focusing on chips or scratches, stick a peice of tape next to the damaged area and focus in on that, this will also help us get an idea of scale. When sending us photos of wheels, send us examples of the worst of the damage and one full picture of the face of the wheel so we can see what kind of finish it has.

The more information we have, the easier it is to answer!

Upload Photos:

By submitting your question and photos you are agreeing to allow us to publish them to the Q&A section of our website unless you mark the enquiry as confidential. Photos become the property of New Again /Clean Image. All advice is provided on the basis of best knowledge available and is general advice only, and does not constitute a commitment, promise or guarantee that we can undertake the work. Any prices provided on the Q&A section are general estimates based on available information and not to be taken as quotations which are done at appraisal -- please see our commitment. Normal terms and conditions apply. Ladies wishing to upload saucy photos for the webmaster should mark them for the attention of Danny. Please allow us 72hrs to answer, we will email you when we have.

to fleet managers contact menu

 

Open Monday - Saturday 8.00am - 5.45pm

Drop off and Collection Times - If you are coming any distance,
please aim for before before 4.00pm unless otherwise arranged.
Morning collections are after 9.00am
as before this time we are seeing other customers in.

All major credit cards accepted


Business cheques not accepted without guarantee card - sorry!

 

Free customer parking
Just 5 mins walk from town

 




MAP & DIRECTIONS


car care and car valeting articles

What is this page all about?
We have found that we need to filter enquiries so that we can spend more time working on cars, and less time answering telephone calls and e-mails. The next few pages are designed to ensure that your enquiry is handled quickly and efficiently. And if you have an enquiry for something we are not able to handle, you will be directed to somebody who can.


...let your drivers learn more about car leasing

 

This page was last updated on Wed, 4 June, 2008-->
     
 
MAP & DIRECTIONS

Free Car Care Advice from industry professionals.
 

Since Dec 2003

© 2003-2008 www.clean-image.co.uk valeting services, auto detailing, car care, & smart repair.
Clean Image, Unit 1, Court Ind Est, Navigation Road, Chelmsford, Essex, UK. CM2 6ND
British Vehicle Rental & Leasing Association - Retail Motor Industry Federation

Lease Return Services | BVRLA Fair Wear | Leather Repair (Connollising) | Supagard | Diamondbrite | AutoGlym | Dent Removal | Alloy wheel Refurbishment
Directory | Links | Resources | Sponsorship